A great editorial about Vicky's Dog Care in the Village Focus Magazine this month.
Thank you Sally at Focus Magazine.
Dogs just love Vicky’s Dog Care
Owning and caring for a dog is great fun and immensely rewarding, it is also a big responsibility. If you need advice on nutrition, exercise, grooming and general healthcare then you need to speak to Vicky at Vicky's Dog Care, where you will be given one to one attention and expert advice.
It was just over 20 years ago Vicky Waller moved to Eaton Bray and set up her one to one dog-grooming business. This was to be no regular dog grooming facility. The aim was to deliver the best service in the industry to local dog owners, ensuring every dog that came through the door got one to one personal attention. Now, many years later Vicky has built a reputation for offering the highest quality of care and exceptional personal service.
Vicky works from clean well-equipped premises. Her workroom has all the mod cons including a negative Ion shower with a collagen and vitamin C filter, designed to enhance your dog's health and well-being. Vicky’s attention to detail is certainly impressive; all to ensure every dog feels comfortable, relaxed and cared for. Vicky is very proud of the fact she never uses cages. The atmosphere is calm, warm and inviting. Just mentioning groomers who use cage dryers will cause Vicky to throw her hands up in horror. Vicky’s priority is to groom your dog without causing any stress or discomfort.
Every grooming session automatically includes a free health check, looking for any common 'doggy' issues, such as signs of allergies, eczema, or any specific conditions common to your dog's breed. Her advice is based on years of personal and professional experience. Vicky is Dorwest Veterinary trained and handles every situation with patience and consideration, as though your dog was her own. She says, " I want every dog to be excited to see me and enjoy his or her visit. Regular grooming appointments for any breed of dog, regardless of coat type, has many benefits and it's also an excellent time to check on other aspects of a dog's health that may otherwise be missed.”
With over 29 years of owning, grooming, showing, handling and breeding dogs Vicky is experienced in dog behavior and can understand canine body language, recognizing stress signals in a dog before they escalate to panic or aggression. “I will never force a dog to do something that it doesn't want to do.” Says Vicky. Instead, she will encourage your dog to enjoy its grooming experience with reward based training and desensitization techniques. “I spend time getting to know all my canine clients. It gives me enormous satisfaction to see the results of my work on a dog that has thoroughly enjoyed their visit.”
In the early days of Vicky’s Dog Care, Vicky’s mantra was always quality over quantity, which is exactly what it still is to this day. Hours of business are part time. Services are provided strictly by appointment so she can concentrate on YOUR dog. Vicky’s work is based on the belief that all her customer's needs are important. The time she spends with your dog is committed to meeting those needs. As a result, a high percentage of Vicky’s business is from repeat customers and referrals. There is always a waiting list in operation. Vicky is passionate about
helping all dogs and their owners and shares her own experiences via her website, blog, and social media. Here you can find lots of information on all areas of dog health and welfare. She invites all dog owners to submit ideas for future posts and ask questions.
Vicky is clearly committed to the highest standards of animal welfare and customer care. She would like to thank all clients for making Vicky’s Dog Care the success it is today. Here’s to another 20 years of a great local service!
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